Question asked
Staff ask a workflow question in plain language while working a live case.
A more informed team. Every day.
TelaGBT brings PI directories, training and continuing education, CPT and ICD lookup, and approved workflow guidance into the team鈥檚 daily work.
Searchablestaff guidance
Reviewedpublished answers
Improvingknowledge coverage
Managed knowledge improvement
Staff questions become review tasks before guidance is published.
Staff intelligence
The answer is in the knowledgebase. TelaGBT finds it.
TelaGBT brings PI directories, training and continuing education, CPT and ICD lookup, and approved workflow guidance into the team鈥檚 daily work.
TelaGBT is the day-to-day knowledge assistant for Telamanis staff. It turns SOPs, quick-reference guides, LMS material, carrier notes, provider rules, and internal procedures into answers staff can use while doing the work.
The system is built for operational clarity, not novelty. A staff member can ask what to do next, which field to update, how to handle a provider exception, or where a workflow should escalate, then get a practical answer tied to the approved process.
When the answer is missing, TelaGBT captures the gap. That feedback loop helps the internal knowledgebase mature as new carriers, providers, venues, and edge cases appear.
The managed knowledge-improvement loop
An unanswered question becomes a review task, and approved guidance can then strengthen the knowledgebase.
Review before publication.
No answer found
TelaGBT searches SOPs, LMS modules, and provider notes and comes up short.
Review queued
The unanswered question is logged and queued for the knowledge owner to review.
Guidance approved
After review and approval, the guidance can be published into the knowledgebase.
Searchablestaff guidance
Reviewedpublished answers
Improvingknowledge coverage
Core Functions
Knowledge support for the staff doing the work.
Each capability is designed to be used by trained staff, reviewed by humans, and connected to the broader Telamanis workflow.
Operator answers
Practical, role-specific guidance for staff working active PI workflows.
Training support
LMS modules and SOPs become searchable while the work is happening.
Gap capture
Missing answers become improvement signals for managers and knowledge owners.
Practical intelligence
The contacts, education, and references behind the work.
TelaGBT supports a more informed team with reference resources and continuing education alongside workflow questions and approved SOP guidance.
PI directories
Find insurers, medical providers, police departments, and subrogation resources. Directory information supports staff follow-up and is checked against the needs of the case.
Connect directory work to records collectionTraining and continuing education
Learning material supports pre-litigation, litigation, and trial attorneys as well as the staff carrying out PI workflows.
Explore the training foundationCPT and ICD lookup
Medical-code lookup helps staff read billing and treatment records in context. Legal and clinical judgments remain with the appropriate professionals.
See evidence and billing preparationKnowledge that reaches the team
Workflow questions, provider guidance, approved SOPs, and knowledge gaps feed an informed daily operating process.
See the supporting knowledge layerNext Step
Clarify the knowledge and training constraint behind the work.
A Guided Systems Review can identify whether the firm needs clearer workflow ownership, better training support, or a more usable knowledge layer.
Request Your Systems Review