Managed cost
The published rate is $3,500/month per member with training, supervision and tools for the agreed workflow. Review price and inclusions.
LEGAL PROCESS OUTSOURCING FOR PLAINTIFF PI
PI Production, Simplified.
Trained remote legal staff, defined workflows, included Telamanis tools, and daily supervision work together. We analyze your operation, modernize and optimize the system, staff the roles, add approved AI and automation, and supervise production. Your firm retains legal judgment and final approvals.
People, cost, training and security
PI work owned by prepared people.
Bilingual, motivated remote legal staff are recruited, tested, vetted and trained for defined work, with daily supervision around the assigned lane.
Training and readiness
A 40+ course LMS, role-specific onboarding and managers with 15+ years of PI experience support the team. Trained staff are ready within 48 hours of signup; onboarding coordinates firm access, workflow alignment, approvals and production start. Training & Supervision.
Controlled client work
HIPAA training, applicable BAAs, cloud/VPN access, no local client-data storage and supervised activity support approved work. Monitoring access and retention are confirmed in the operating policy. Security.
PI production lanes
Built only for plaintiff PI, end to end.
Broad job titles become defined work, observable handoffs, and measurable units of production.
Intake and file development
An intake/file-development role checks approved information, follows up on gaps and prepares the organized file handoff. Eligibility and legal decisions remain with the firm.
Pre-litigation production
Records/demand staff track treatment, records and bills, check completeness and prepare reviewed chronology and demand work. The attorney approves legal content and sending.
Litigation trial readiness
Litigation-support staff organize approved discovery, evidence, deposition and exhibit materials against checklists. Exceptions are escalated and preparation passes to the attorney for final review.
PI processes, AI and tools
From assigned inputs to the next reviewed handoff.
A PI process defines the input, owner, SOP, review point, exception path, output and next recipient.
Visible case movement
Approved records, tasks and status stay in the firm’s systems. Reporting distinguishes case-stage movement, aged tasks and missing information; manual handoffs are separate from actual integrations.
AI and accountable review
AI can organize facts, flag gaps and help prepare work. Staff review sources and completeness, supervisors coach, and attorneys retain judgment and final approval. Drafts, reviewed deliverables, sent demands and settlements remain separate measures.
Tools for the actual lane
TelaGBT supports staff education/reference; Gatekeeper supports records and demands; Howler supports lien and settlement preparation; TelaCare supports care coordination. Access is included for the agreed workflow.
The operating sequence
Five steps move the firm from diagnosis to managed production.
These five stages describe the operating sequence, distinct from the buying journey and the six structural layers. Trained-person readiness and firm-specific production setup are coordinated during onboarding.
01 · Analyze
Map staffing, technology, PI workflows, handoffs, bottlenecks, standards, and production measures before prescribing capacity.
02 · Modernize and Optimize
Modernize the technology and define the workflows, ownership, standards, review points, and controls the work requires.
03 · Staff
Place PI-trained remote legal talent into clear roles inside the approved workflow.
04 · AI and Automate
Add fit-for-purpose AI and automation where they improve visibility, consistency, or speed while people retain judgment.
05 · Supervise
Manage daily production, review quality, coach deficiencies, escalate issues, report progress, and keep improving.
The operating architecture
One system. Six coordinated layers.
The five-step sequence explains the motion. These six layers explain the structure the work runs through.
The operating stack
01
Technology & systems
The modernized foundation defines the approved tools, access, information sources, and operating boundaries the work runs on.
Telamanis installsCRM access, task queues, document boundaries, dashboards, and the systems required for reliable remote production.
Your firm getsA controlled working environment aligned to the firm's approved technology.
Operating Foundation
02
Workflows & handoffs
Defined steps, review points, handoffs, and escalation rules turn assigned work into a repeatable operating path.
Telamanis installsRepeatable intake, records, demand, client-update, review, follow-up, and escalation workflows.
Your firm getsWork that moves through defined ownership instead of memory or attorney chasing.
Production Flow
03
People & ownership
Named PI-trained roles, assigned responsibilities, and clear boundaries show who owns the work and when it must move.
Telamanis installsRecruiting, testing and vetting, PI role preparation through a 40+ course LMS, firm-specific onboarding, ownership boundaries, communication rules, escalation paths and backup expectations.
Your firm getsPI-trained people entering defined roles inside the approved workflow.
Accountability
04
AI & PI knowledge (TelaBrain)
Fit-for-purpose AI uses PI knowledge to accelerate approved repeatable work while people retain judgment, communication, escalation, and the final call.
Telamanis installsApproved extraction, classification, summarization, drafting support, and PI knowledge access with human control.
Your firm getsAI leverage inside defined boundaries without surrendering human accountability.
PI Knowledge
05
QA & supervision
Telamanis managers monitor work, review quality, escalate issues, and keep attorney attention focused where it belongs.
Telamanis installsSupervisor review, QA checkpoints, escalation rules, and coaching loops.
Your firm getsAttorneys keep legal judgment without becoming daily remote-staff managers.
Review & Escalation
06
Reporting & improvement
The system turns performance into metrics, coaching, workflow updates, and continuous improvement.
Telamanis installsProduction visibility, role scorecards, recurring review, and workflow iteration.
Your firm getsA clear view of capacity, blockers, quality flags, and what improves next.
Visibility & Feedback
One system. Every layer connected.Role definition, training, workflow, supervision, QA, and reporting stay connected around the work the firm assigns.
Guided systems review
Start with a free conversation about your production needs.
If the issue and Telamanis model fit, we agree a Guided Systems Review scope to map roles, costs, workflows, training, access and tool fit before proposing deployment.
Request Your Systems Review
Attorney Advertising. Prior results do not guarantee a similar outcome. Telamanis practices in California. Availability of services varies by jurisdiction.