Firms with stale files and unclear case-stage ownership
Pre-Litigation
Give active pre-litigation work a clear owner.
Telamanis works the follow-up, documentation, records, insurance, treatment, and status queues that keep cases from stalling.
Managed service lanePre-Litigation Production
Ownedcase queues
QAdeadline checks
PIworkflow trained
Case Movement Layer
Daily production support for active pre-lit files.
Pre-litigation is a production system. When tasks are invisible or nobody owns the queue, cases drift. Telamanis adds trained capacity, escalation rules, and reporting around daily case movement.
Owned queues for active pre-litigation work
Attorney-decision and risk escalation rules
Case-stage health visible through reporting
Operational Diagnosis
Pre-litigation files drift when daily ownership is unclear.
Insurance checks, treatment follow-up, records, reports, liens, client updates, and deadlines can all be active at once, but no one sees the full production queue.
Telamanis Answer
Telamanis manages the daily movement layer.
The workflow defines stage rules, task queues, owner expectations, escalation points, and reporting so pre-litigation work keeps moving.
Stage-based task queues for reports, insurance, records, documents, liens, and updatesDaily status work with documentation and escalation standardsBlocker review for aging tasks, attorney decisions, and handoff issues
Best Fit
Where this service fits the operating model.
The goal is not to add activity. The goal is to put the right work into a managed lane with visible ownership, review, and escalation.
Teams that need repeatable follow-up without pulling attorneys into every task
Managers who need clearer visibility into daily case movement
Installed Workflow
How this gets put into production.
The service is deployed as a managed workflow, with clear ownership, QA, escalation, and reporting from the start.
Map case stage rules
Define the tasks, owners, timing, and escalation triggers for each pre-litigation stage.
Build task queues
Create managed queues for reports, insurance, treatment, records, documents, liens, and client updates.
Work daily follow-ups
Work the queue daily with status updates, documentation, and QA sampling.
Report blockers and throughput
Surface blockers, aging tasks, attorney decisions, and throughput trends before they become backlog.
Questions Owners Ask
Clear answers before you add another moving part.
What is pre-litigation support?
It is managed support for the repeatable case work before litigation: reports, insurance, treatment, records, documents, liens, client updates, task status, and escalation.
How does Telamanis keep ownership clear?
Each queue needs an owner, standard, next action, and escalation path so work does not depend on informal memory.
What should be escalated?
Attorney decisions, aging blockers, deadline-sensitive issues, missing evidence, and unusual case risks should be surfaced instead of buried in task notes.
Want this workflow off your team's plate?
Request a systems review and we will map the service path that fits your firm.
Request Your Systems Review