Firms with demand work delayed by missing records or bills
Medical Records
A records coordinator who owns the chase and the handoff.
Trained staff track authorizations, provider requests, records and bills. Your team receives an organized source file, missing-item status and reviewed treatment facts before demand work begins.
Managed staff workIntake & File Development
Providerstracked
Recordsprotected
Factsreviewed
The people doing the work
Give each provider request a next action.
A received PDF is not the same as a complete, reviewed file. Telamanis staff follow the request, organize records by provider and date, identify gaps and prepare the next handoff for your case team.
Authorization and request status
Records and bills organized
Missing material escalated
Medical-record security
Confidential records in a controlled workspace.
HIPAA-trained staff access client work through a VPN in the cloud. Client data is not stored on local staff computers. The records process defines access, authorized requests and the review path for sensitive material.
From sources to demand work
Reviewed records before the demand report.
Staff check source records, dates, bills and gaps. For motor-vehicle-accident matters, Gatekeeper supports OCR, case facts and an editable Attorney Demand Report; the report remains work for staff verification and attorney review, not an automatically sent demand letter.
Keep original sources and provider/date contextSeparate received material from missing or uncertain factsHand reviewed inputs to the demand-preparation desk
Where the role helps
Match the capacity to your team.
The proposal defines the assigned work, supervision, review and tool access. Compare the managed staffing scope.
Case teams chasing many provider requests without clear status
Attorneys needing organized treatment facts and visible gaps
The PI process
From source input to the next owner.
A completed task has a documented result, a review status and a clear next handoff.
STEP 01
Confirm providers and releases
Check the provider list, treatment ranges and authorizations needed for each request.
STEP 02
Work the request list
Track requests, follow-up dates, owners, received items and outstanding material.
STEP 03
Organize and review
Index records and bills; prepare chronology support and check assisted summaries against their sources.
STEP 04
Hand off with the gaps
Return the reviewed source bundle and open items to case or demand staff; route care follow-up to the coordinator.
Questions Owners Ask
Clear answers before you add another moving part.
What part of the medical records workflow can Telamanis support?
Telamanis can support provider lists, authorizations, records requests, follow-up tracking, indexing, chronology support, AI-assisted summaries, gap flags, and staff review.
How does this help demand preparation?
Demand work is easier when records, bills, treatment dates, provider gaps, and open questions are organized before attorney review begins.
Are AI-assisted summaries reviewed by people?
Yes. The Telamanis model keeps AI assistance inside a human-reviewed workflow before the output is used for legal work.
Define the medical records work your team needs.
A Guided Systems Review maps the role, work product and handoffs to your firm’s case volume and existing systems.
Request Your Systems Review