Resource — Guide

The ROI of Remote Staffing for PI Firms

Salary alone does not show what an employee costs the firm. This guide applies one consistent loaded-cost model, compares it with the published Telamanis member rate, and gives you formulas you can run on your own firm's numbers.

Telamanis loaded-cost model dashboard

1. Loaded cost, not salary

For planning purposes, Telamanis models an in-house team member's annual cost as base salary multiplied by 1.4. The additional 40% accounts for benefits, payroll-related costs, training, turnover, and operating overhead.

  • Base salary1.0 × salary
  • Benefits, payroll-related costs, training, turnover, and overhead0.4 × salary

Loaded in-house costBase salary × 1.4

Base salary$65,000
40% cost load$26,000
Loaded cost$91,000
$91,000 illustrative loaded in-house baseline$42,000 published annualized Telamanis member rate$49,000 / 54% illustrative annual difference

2. The managed remote model

Telamanis publishes a $3,500 monthly rate per managed remote legal team member, or $42,000 annualized. The Guided Systems Review and written proposal define team composition, workflow responsibilities, review requirements, deployment needs, and final commercial terms. The delivery model is designed around:

  • A trained plaintiff-PI paralegal or legal assistant, screened for real case experience.
  • Alignment to the firm's PI workflow and approved case-management systems.
  • Daily management, supervision, and clear responsibility for team performance.
  • Quality review and reporting that make work status visible to firm leadership.
  • Human-reviewed Telamanis tools that support workflow and file-audit visibility.

3. Side by side

FactorIn-house hiringTelamanis managed team
Annual cost basisBase salary × 1.4 loaded-cost factor$42,000 published annualized rate per member; final scope and terms are confirmed in writing
Employee burdenBenefits, payroll-related costs, training, turnover, and overhead are modeled in the 40% loadCompared as a managed service, not as an employee payroll line
Workflow setupThe firm designs and maintains the operating workflowThe team member is aligned to the firm's PI workflow and systems
Management and QAThe firm owns supervision, quality review, and performance managementTelamanis provides daily management, QA, and operating visibility
Staffing continuityThe firm owns recruiting, onboarding, and replacement workTelamanis manages team preparation and continuity planning

4. The ROI formula

Run the direct staffing-cost comparison first. Keep productivity or attorney-time value separate so you do not count the same benefit twice.

Loaded in-house cost = base salary × 1.4

Annual cost difference = loaded in-house cost − scoped managed-service cost

Cost reduction % = annual cost difference ÷ loaded in-house cost × 100

Example: $65,000 × 1.4 = $91,000 loaded in-house cost. Subtract the managed-service cost quoted for the firm's actual scope, then divide that difference by $91,000 to calculate the direct cost-reduction percentage.

5. Evaluate operating value separately

After the direct cost comparison, evaluate the operating changes the model is intended to create. These factors matter, but they should not be presented as guaranteed dollars.

  • Workflow consistency: treatment follow-ups, records requests, and demand support have defined owners and review points.
  • Management capacity: the provider owns day-to-day supervision and performance follow-up for the managed team.
  • Quality visibility: review and reporting can make stalled work, ownership, and next actions easier for firm leadership to see.
  • Continuity planning: recruiting, onboarding, and replacement preparation move into the managed-service operating model.

Run the comparison with your firm's numbers

A Guided Systems Review maps your current workflow, staffing model, and loaded cost against the operating system Telamanis would recommend for your firm.

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