The terms and conditions governing your use of Telamanis services.
Effective Date: February 28, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Telamanis LLC ("Telamanis," "we," "us," or "our"). By accessing our website at www.telamanis.com or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
By accessing our website, submitting a form, or engaging our legal process outsourcing services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, which is incorporated herein by reference. If you are entering into these Terms on behalf of a law firm or other legal entity, you represent that you have the authority to bind that entity to these Terms.
Telamanis provides AI-augmented legal process outsourcing services designed exclusively for plaintiff personal injury law firms. Our services include, but are not limited to:
The specific scope, deliverables, and timeline for each engagement will be defined in a separate service agreement or statement of work between you and Telamanis.
As a user of our website and services, you agree to:
Service fees will be outlined in your individual service agreement or statement of work. Pricing may vary based on the scope, volume, and complexity of the services requested. Current pricing information is available on our Pricing page, though final pricing is determined on a per-engagement basis.
Unless otherwise agreed in writing, invoices are issued on a monthly basis and payment is due within thirty (30) days of the invoice date. We accept payment via ACH, wire transfer, credit card, or other methods specified in your service agreement.
Late payments may be subject to a service charge of 1.5% per month (or the maximum rate permitted by law, whichever is lower) on any outstanding balance. Telamanis reserves the right to suspend services if payment is not received within sixty (60) days of the invoice date.
All fees are exclusive of applicable taxes. You are responsible for any sales, use, or other taxes imposed on the services, excluding taxes based on Telamanis's net income.
All content on the Telamanis website, including text, graphics, logos, images, software, and design elements, is the property of Telamanis LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reproduce any content from our website without prior written consent.
Our proprietary AI technology, TelaBrain, and all associated algorithms, models, processes, and methodologies are the exclusive intellectual property of Telamanis LLC. Access to TelaBrain is provided solely as part of our service delivery and does not constitute a license or transfer of any intellectual property rights.
You retain all ownership rights to the documents, data, and materials you provide to us in connection with our services ("Client Materials"). We will use Client Materials solely for the purpose of delivering the services and will not disclose them to third parties except as required by law or as authorized by you.
Unless otherwise specified in your service agreement, all work product created by Telamanis in the course of delivering services (such as demand packages, summaries, and organized records) shall be the property of the Client upon full payment for the applicable services.
Both parties agree to maintain the confidentiality of any proprietary or sensitive information exchanged during the course of the engagement. Telamanis will treat all Client Materials and case-related information as strictly confidential. This obligation survives the termination of these Terms and any related service agreement. Where applicable, Telamanis will execute Non-Disclosure Agreements (NDAs) and Business Associate Agreements (BAAs) as requested.
Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Telamanis disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by applicable law, in no event shall Telamanis, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of our website or services, regardless of the theory of liability.
Telamanis's total cumulative liability arising out of or related to these Terms shall not exceed the total fees paid by you to Telamanis during the twelve (12) months immediately preceding the event giving rise to the claim.
Telamanis is a legal process outsourcing provider, not a law firm. We do not provide legal advice, and our services do not constitute the practice of law. All legal decisions and strategies remain the sole responsibility of the Client and their licensed attorneys.
You agree to indemnify, defend, and hold harmless Telamanis LLC, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our website or services; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; or (d) your negligence or willful misconduct.
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. Any legal proceedings arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Massachusetts.
In the event of any dispute arising out of or relating to these Terms, the parties agree to first attempt to resolve the matter through good faith negotiation for a period of thirty (30) days.
If the dispute cannot be resolved through negotiation, the parties agree to submit the matter to non-binding mediation before a mutually agreed-upon mediator in Massachusetts before pursuing any other form of dispute resolution.
If mediation is unsuccessful, either party may pursue the matter through binding litigation in the courts specified in Section 9.
These Terms are effective as of the date you first access our website or engage our services and remain in effect until terminated by either party.
Either party may terminate a service engagement by providing thirty (30) days' written notice to the other party. Telamanis may immediately terminate or suspend your access to our website or services if you breach these Terms.
Upon termination, you shall pay all outstanding fees for services rendered prior to the termination date. Sections relating to intellectual property, confidentiality, limitation of liability, indemnification, and governing law shall survive termination.
Telamanis reserves the right to modify these Terms at any time. When we make material changes, we will update the "Effective Date" at the top of this page and, where appropriate, provide notice via email or a prominent notice on our website. Your continued use of our website or services after the effective date of any changes constitutes acceptance of the updated Terms.
If you have questions or concerns about these Terms of Service, please contact us:
Telamanis LLC
Email: tsg@telamanis.com