Medical Records Retrieval & AI Summarization for PI Law Firms

HIPAA-compliant retrieval, OCR processing, and AI-powered chronologies. 14-day average turnaround vs. industry standard 90.

The Problem

Medical Records Retrieval Is Eating Your Paralegal's Time

20–40
hours per case spent retrieving records
4–8
weeks of provider delays
15–30%
of paralegal time consumed by records
60–90
days industry standard turnaround
The Solution

We Handle Records From Request to Delivery

Four-step process that turns raw medical files into attorney-ready chronologies.

1

Request & Retrieve

We submit records requests to hospitals, clinics, and providers. We follow up, handle authorization forms, and manage provider delays.

2

Organize & Digitize

All records are scanned, indexed, and organized by date and provider. Handwritten and faded documents are processed with OCR.

3

AI Summarization

TelaBrain AI generates intelligent chronologies, highlights treatment dates, diagnoses, and pre-existing conditions relevant to damages.

4

Human QA & Delivery

Every summary is reviewed by a human specialist. Final records delivered organized, highlighted, and ready for deposition.

24–48 Hours
Once Records Are Received
Average turnaround from initial request to final delivery: 14 days (vs. 60–90 industry standard)
Deliverables

What You Get

📁

Organized Medical Records

All records scanned, indexed, organized by date and provider, with complete provider tracking.

📊

AI-Generated Chronologies

Intelligent timeline of treatment dates, diagnoses, procedures, and medical events relevant to damages.

🚩

Highlighted Pre-Existing Conditions

Key pre-existing conditions flagged and separated from injury-related treatment for clear damages analysis.

📋

Summary Reports

Executive summary of key medical findings, treatment progression, and damages indicators.

👁️

Provider Tracking Dashboard

Real-time tracking of outstanding records requests, delays, and follow-up status.

🛡️

HIPAA-Compliant Processing

All records retrieved, stored, and transmitted under HIPAA compliance with Business Associate Agreement.

FAQ

Questions Answered

Once records are received from providers, we deliver organized, summarized, and highlighted records within 24-48 hours. From initial request to delivery typically takes 14 days, compared to the industry standard of 60-90 days.
Our team uses optical character recognition (OCR) technology and manual transcription to convert difficult-to-read documents into searchable, legible digital files. We ensure no information is lost in the process.
Our TelaBrain AI is trained on thousands of medical records and creates intelligent chronologies highlighting key treatment dates, diagnoses, and damages. Every AI summary is reviewed by a human QA specialist before delivery.
Yes. We have established relationships with hospitals, clinics, and medical practices across all 50 states, and we handle all HIPAA authorization requirements.
Absolutely. All records are retrieved, stored, and transmitted under HIPAA compliance. We sign Business Associate Agreements with every firm we work with.

Ready to Cut Record Turnaround In Half?

Let's show you how much time your team can reclaim with outsourced records retrieval.