Remote Case Management Support for Personal Injury Law Firms

Dedicated case managers for CRM data entry, deadline tracking, treatment monitoring, file status, and attorney handoff. Nothing falls through the cracks. $3,500/month all-in.

The Problem

Finding & Hiring Qualified Legal Staff Is Costing You Fortune

$55K–$85K+
annual salary for qualified case manager
4–8
weeks to hire and onboard
3–6
months for full productivity ramp
30%+
annual staff turnover rate
The Solution

Deploy a Dedicated Case Manager in Days

Four-step onboarding process that gets your team productive immediately.

1

Assess Your Needs

We analyze your current workflows, caseload, CRM setup, and staffing gaps to match the right team member.

2

Deploy Your Team

Your dedicated case manager is trained on your workflows, CRM, procedures, and caseload before Day 1.

3

Manage Everything

You manage like any remote employee. We handle HR, payroll, benefits, compliance, and QA oversight.

4

Scale On Demand

Need more staff? Replace a team member? Scale up or down on your timeline with no turnover costs.

$3,500/mo
Per Team Member (All-In)
Fully trained staff, CRM integration, AI tools, QA oversight, HIPAA compliance, and management included. No setup fees. No hidden costs.
Deliverables

What You Get

👥

Dedicated Team Members

Your own case manager, directly accountable to you, integrated into your firm from Day 1.

🌍

US Timezone Coverage

Your team works your hours. Eastern, Central, Mountain, or Pacific. Real overlap with your firm.

🔗

CRM Integration

Full integration with your CRM (Lawmatics, Clio, PracticePanther, etc.). Seamless data sync.

📊

Daily Reporting

Transparent metrics on caseload status, deadlines, task completion, and productivity indicators.

🤖

AI-Powered Workflows

Access to TelaBrain AI tools for deadline tracking, treatment monitoring, and case status automation.

Quality Assurance

Continuous QA oversight, performance metrics, and coaching to ensure exceptional work quality.

FAQ

Questions Answered

We integrate with all major CRM platforms: Lawmatics, Clio, PracticePanther, and others. We also work with custom systems. We train your case managers on your specific CRM before Day 1.
Yes. Our case managers monitor statute of limitations, medical provider deadlines, settlement agreements, and court deadlines. Alerts are sent to attorneys when deadlines approach.
Absolutely. All team members complete HIPAA training before day 1. We sign Business Associate Agreements with every firm.
Most firms are fully onboarded within 2-3 weeks. Your dedicated case managers are trained on your workflows, CRM, processes, and case load before their first day on the job.
You manage them like any remote employee — via email, Slack, video calls. We provide daily reporting, performance metrics, and quality assurance oversight. You maintain full control.

Ready to Scale Without the Hiring Burden?

Let's show you how much you'll save by outsourcing case management vs. hiring in-house.