Privacy Policy

Effective Date: February 28, 2026

Telamanis LLC ("Telamanis," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.telamanis.com, use our services, or otherwise interact with us. Please read this policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or request a free analysis
• Subscribe to our newsletter or resources
• Communicate with us via email, phone, or live chat
• Engage our legal process outsourcing services

This information may include your name, email address, phone number, law firm name, job title, mailing address, and any other details you choose to share.

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• Device Information: IP address, browser type and version, operating system, device type, and screen resolution
• Usage Data: Pages visited, time spent on pages, referring URLs, click patterns, and navigation paths
• Location Data: Approximate geographic location based on IP address

1.3 Client Service Data

In the course of providing our legal process outsourcing services, we may receive and process data related to your law firm's cases. This may include medical records, case documents, client intake information, and other sensitive materials as required to deliver our services. This data is handled in accordance with our service agreements and applicable law, including HIPAA where applicable.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain our legal process outsourcing services
• Communication: To respond to your inquiries, send service updates, and provide customer support
• Improvement: To analyze usage patterns and improve our website, services, and user experience
• Marketing: To send promotional communications about our services, where you have opted in or where permitted by law
• Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
• Security: To detect, prevent, and address fraud, abuse, and security issues

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as cloud hosting providers, analytics services, and communication platforms. These providers are contractually obligated to protect your information.
• Business Transfers: If Telamanis is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information when required by law, regulation, or legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• With Your Consent: We may share information for any other purpose with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for the website to function properly, such as session management and security features.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve performance and content. We may use services such as Google Analytics for this purpose.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

5. HIPAA Compliance

Telamanis understands the sensitive nature of the data involved in legal and medical contexts. When we handle Protected Health Information (PHI) on behalf of our clients, we do so in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. Key measures include:

• Executing Business Associate Agreements (BAAs) with clients where required
• Implementing administrative, physical, and technical safeguards to protect PHI
• Training all personnel who handle PHI on HIPAA requirements and best practices
• Restricting access to PHI to authorized personnel on a need-to-know basis
• Maintaining audit logs and conducting regular security assessments

If you have questions about our HIPAA compliance practices, please contact us at tsg@telamanis.com.

6. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication requirements for all systems
• Regular security audits and vulnerability assessments
• Employee training on data security and privacy best practices
• Secure data centers with physical access controls

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to continuous improvement of our safeguards.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Restriction: You may request that we restrict the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Effective Date" at the top of this page and, where appropriate, notify you via email or a prominent notice on our website. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: tsg@telamanis.com
• Phone: 508-221-4946
• Website: www.telamanis.com/contact.html

Telamanis LLC
Email: tsg@telamanis.com